‘This Privacy Notice applies to you as a customer, fan or as a guest and explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe.
There’s a lot of information here, but we want you to be fully informed about your rights, and how The Sharks uses your data; for example, we will explain how we analyse and combine all the data we hold about you to ensure communications are personalised and relevant.
We hope the following sections will answer any questions you have but if not, please do not hesitate to get in touch with us.
This privacy notice applies to you as a fan or as a guest, namely a person who accesses or registers on our platforms, regardless of the device which you use to access it (e.g., a computer, mobile phone, tablet etc).
Personal information refers to information about you, such as your name and surname, gender, age, date of birth, contact details (phone number and email) and address, physical location, ID number and your image.
We use the above information:
We collect your personal information in three ways, namely:
4.1 Active collection of personal information
Some areas of our site may require you to submit certain information in order for you to register for certain services or benefit from specified features, such as when you register on our platforms, request to receive any newsletters or similar subscriptions or tips/pointers, or participate in a particular activity, such as a game, promotional competition or other promotion (collectively referred to as the “value added services”). If you contact us, we may keep a record of that correspondence.
If you want to take advantage of any of our site sharing features, we will ask you to create a publicly visible profile, indicating, for example, your username and e-mail address.
Our site may also collect personal information from you by asking you specific questions and by permitting you to communicate directly with us, for example via e-mail, feedback forms, site comments and forums.
In these situations, we will:
The information we may actively collect from you may include your:
4.2 Passive collection of personal information from your device
We passively collect some of your personal information from the device which you use to access and navigate through our platform(s), using various technological means.
One of the keyways in which we collect information passively is using server logs to collect and maintain log information.
We also use cookies and anonymous identifiers which enable our computer system to recognise you when you next visit our site, to distinguish you from other site users and to improve our service to you. Please refer to our ‘Cookie Policy’.
4.3 Passive collection of personal information from our affiliates and third-party service providers
We collect some personal information passively from our affiliates and third-party service providers, purely to supplement information which you have already agreed to give us thereby enhancing your fan experience on all of our platforms.
We retain all personal information which we collect from you (except for the information referred to below) unless there is a valid technical, legal or business reason for us to delete, destroy or de identify it (“retained information”).
We will not retain the following information if you ask us not to –
We may keep all retained information for as long as you continue to access our site and for three (3) years thereafter:
Notwithstanding the above, and any other provision of this privacy notice, we may keep some or all your personal information if and for as long as:
We will not disclose, for commercial gain or otherwise, your personal information other than as set out in this privacy notice or with your permission.
We may disclose or share your personal information to or with:
We will get your permission before disclosing your personal information to any third party for any other purpose.
7.1 You have the right to ask us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable word format.
7.2 Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions on our platforms, or by contacting us using the details set out below.
We are not responsible for the privacy practices of a third-party site to which there may be a link on our site or to which you may log in from our site (e.g. integrated social networking services).
We advise you to read the privacy policy of each site which you visit and to determine your privacy settings in accordance with your personal preferences.
In certain instances and only where possible, we may give you the option to manage some of your privacy settings on integrated social networking sites from our sites (e.g. to enable you to determine which of your personal information you would like to share via our site).
We may change this privacy policy from time to time. If we do so, we will post the revised policy on our site and take reasonably practicable steps to ensure that you are aware of the updated privacy policy (including, if we have your email address, e-mailing you notifications of the updated privacy policy).
We hope that we can satisfy any queries you may have about the way we process your data. You can get in touch with The Sharks Information Officers, Noor Muhammed or Devashnee Chattergoon, if you have any concerns or queries about how we process your data by sending an email to either noor@thesharks.co.za or devashnee@thesharks.co.za. These email addresses are actively monitored, and we endeavor to respond to all requests within 30 business days.
Your privacy is important to us. We strive to ensure that our use of your personal information or personal data is lawful, reasonable, and relevant to our business activities, with the goal of improving our services and your experience as a fan and customer.
Should you wish to request access to information or records owned, held by or otherwise under our control, please see our Promotion of Access to Information Manual (PAIA)
‘Your Rights’
If you have a concern about the way we are handling your information, for example if you feel we:
If you have any queries or questions regarding your personal information or how we process it, please contact our Information Officers who details are set out under paragraph 10 (ten) of our Privacy Notice.
If you remain unhappy after the appeals process you may forward your complaint to the Information Regulator:
or the Information Regulator (South Africa):
SALU Building,
316 Thabo Sehume Street,
PRETORIA
Tel: 012 406 4818
A cookie is a small data file stored on the hard drive of your computer or in your smart phone memory when you access our Websites or Apps. It collects information into a profile about your use of our Websites or Apps and helps them recognise and remember you on future visits.
This notice aims to explain how The Sharks uses Cookies to provide you with the best experience across our websites, online store, and digital applications (apps). In order to meet our obligations under the Protection of Personal Information Act 4 of 2013 (“Popi”), we require your consent for our trusted partners to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. If you choose to accept then remember you can always change your cookie preferences and settings at any time. You can change your preferences at any time under “Privacy Policy”, located at the bottom of every page on our apps.
Cookies, and similar technologies, enable us to:
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
Clear, enable, and manage cookies in Chrome
How to clear browser cache/history/cookies in Opera
Delete and manage cookies in Internet Explorer
Protect your privacy in Mozilla Firefox
Manage cookies and website data in Safari
Microsoft Edge, browsing data, and privacy
If you block cookies for this online platform, you may not be able to use all the features available on the site.
‘This Privacy Notice applies to any person who voluntarily provides information to the KZNRU which includes but is not limited to players, parents of players and coaches and explains in detail the types of personal data we may collect about you when you interact with us. It also explains how that data will be stored, handled, and kept safe.
We have provided you with a substantial amount of information in this notice, but we want you to be fully informed about your rights, and how KZNRU uses your data; for example, we will explain how we analyse and combine all the data we hold about you to ensure that your data is only kept for legitimate and relevant reasons.
We hope the following sections will answer any questions you have but if not, please do not hesitate to get in touch with us.
This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how data will be stored, handled, and keep it safe. Please read this privacy policy carefully to understand our views and practices regarding your personal information and how we will treat it.
What is personal information?
Personal information refers to information about an identifiable person, such as your name and surname, gender, age, date of birth, medical records, contact details (phone number and email) and address, physical location and ID number among other identifiers.
Other information which might be “personal” information may include:
How do we use your data?
We collect your personal information in two ways, namely
How long do we keep your personal information for?
We retain all personal information which we collect from you (except for the information referred to below) unless there is a valid technical, legal or business reason for us to delete, destroy or de identify it (“retained information”).
We may keep all retained information for as long as you continue to engage with us and for three (3) years thereafter:
Notwithstanding the above, and any other provision of this privacy notice, we may keep some or all your personal information if and for as long as:
Disclosure of your Personal Information
We will not disclose, for commercial gain or otherwise, your personal information other than as set out in this privacy notice or with your permission.
We may disclose or share your personal information to or with:
We will get your permission before disclosing your personal information to any third party for any other purpose.
Change to this Policy
We may change this privacy policy from time to time. If we do so, we will post the revised policy on our site and take reasonably practicable steps to ensure that you are aware of the updated privacy policy (including, if we have your e mail address, e-mailing you notifications of the updated privacy policy).
Access Information
Your privacy is important to us. We strive to ensure that our use of your personal information or personal data is lawful, reasonable, and relevant to our business activities, with the goal of improving our services and your experience.
Should you wish to request access to information or records owned, held by or otherwise under our control, please see our Promotion of Access to Information Manual (PAIA) which can be accessed directly from our designated information officers
Your Rights
This Privacy Notice gives effect to many of our responsibilities as a responsible party in terms of the applicable legislation in the respective countries where we operate. If you have a concern about the way we are handling your information, for example if you feel we:
If you have any queries or questions regarding your personal information or how we process it, please contact our Information Officers.
While we try to respond as promptly as possible, resolution times will vary depending on the nature of the complaint. Our Information Officers will liaise with our relevant departments to investigate your complaint. You will be notified of the outcome of your complaint as well as any action taken.
If you remain unhappy after the appeals process you may forward your complaint to the Information Regulator:
or the Information Regulator (South Africa):
SALU Building,
316 Thabo Sehume Street,
PRETORIA
Tel: 012 406 4818
‘This Privacy Notice applies to any person who voluntarily provides information to the Sharks Business Centre which includes but is not limited to players, students, academic service providers, parents of students or a guest and explains in detail the types of personal data we may collect about you when you interact with us. It also explains how that data will be stored, handled and kept safe.
We have provided you with a substantial amount of information in this notice, but we want you to be fully informed about your rights, and how The Sharks Business Centre uses your data; for example, we will explain how we analyse and combine all the data we hold about you to ensure that your data is only kept for legitimate and relevant reasons.
We hope the following sections will answer any questions you have but if not, please do not hesitate to get in touch with us.
This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how data will be stored, handled and kept safe. Please read this privacy policy carefully to understand our views and practices regarding your personal information and how we will treat it.
What is personal information?
Personal information refers to information about an identifiable person, such as your name and surname, gender, age, date of birth, medical records, contact details (phone number and email) and address, physical location, ID number among other identifiers.
Other information which might be “personal” information may include:
How do we use your data?
We collect your personal information in two ways, namely
How long do we keep your personal information for?
We retain all personal information which we collect from you (except for the information referred to below) unless there is a valid technical, legal or business reason for us to delete, destroy or de identify it (“retained information”).
We may keep all retained information for as long as you continue to engage with us and for three (3) years thereafter:
Notwithstanding the above, and any other provision of this privacy notice, we may keep some or all your personal information if and for as long as:
Disclosure of your Personal Information
We will not disclose, for commercial gain or otherwise, your personal information other than as set out in this privacy notice or with your permission.
We may disclose or share your personal information to or with:
We will get your permission before disclosing your personal information to any third party for any other purpose.
Change to this Policy
We may change this privacy policy from time to time. If we do so, we will post the revised policy on our site and take reasonably practicable steps to ensure that you are aware of the updated privacy policy (including, if we have your email address, e-mailing you notifications of the updated privacy policy).
Your privacy is important to us. We strive to ensure that our use of your personal information or personal data is lawful, reasonable, and relevant to our business activities, with the goal of improving our services and your experience.
Should you wish to request access to information or records owned, held by or otherwise under our control, please see our Promotion of Access to Information Manual (PAIA) which can be accessed via the Sharks website or directly from our designated information officers
Your Rights
This Privacy Notice gives effect to many of our responsibilities as a responsible party in terms of the applicable legislation in the respective countries where we operate. If you have a concern about the way we are handling your information, for example if you feel we:
If you have any queries or questions regarding your personal information or how we process it, please contact our Information Officers
While we try to respond as promptly as possible, resolution times will vary depending on the nature of the complaint. Our Information Officers will liaise with our relevant departments to investigate your complaint. You will be notified of the outcome of your complaint as well as any action taken.
If you remain unhappy after the appeals process you may forward your complaint to the Information Regulator:
or the Information Regulator (South Africa):
SALU Building,
316 Thabo Sehume Street,
PRETORIA
Tel: 012 406 4818
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