Fake and resold tickets can see supporters turned away at the gate. Here is where to buy official Hollywoodbets Sharks tickets, how to spot a fake and who to contact if something goes wrong.
To ensure a safe and seamless matchday experience, supporters are encouraged to purchase Hollywoodbets Sharks tickets exclusively through official ticketing channels.
1. WHERE CAN I BUY OFFICIAL HOLLYWOODBETS SHARKS TICKETS?
All official Sharks match tickets are available through TicketPro. Visit tickets.thesharks.co.za to view available fixtures, select your seats and complete your purchase.
2. ARE TICKETS PURCHASED THROUGH SOCIAL MEDIA, WHATSAPP OR RESELLERS VALID?
Tickets offered through unofficial social media accounts, WhatsApp groups or third-party resellers are not endorsed by the Club. Their validity cannot be guaranteed, and purchasing through these channels carries a risk of fraud.
3. WHAT HAPPENS IF I BUY A TICKET FROM AN UNOFFICIAL SELLER?
The Club cannot guarantee the validity of tickets purchased outside its authorised ticketing channels. If a ticket is found to be invalid, duplicated or fraudulent, entry to the stadium may be refused.
4. HOW CAN I SPOT A FAKE TICKET?
Always check that you are purchasing through the official TicketPro platform and be cautious of sellers offering unusually discounted tickets or requesting direct payments. If you are unsure about a ticket’s authenticity, contact the ticket office before matchday.
5. CAN I TRANSFER OR RESELL MY TICKET?
Tickets are sold for personal use only and may not be resold for commercial purposes. A ticket is only valid if it was purchased through an authorised TicketPro channel.
All bookings are final, and tickets cannot be cancelled, refunded or changed, with any exceptions handled by the event organiser. In exceptional circumstances, such as illness or bereavement, supporters can request a ticket exchange from TicketPro. Exchanges are not accepted within 72 hours of the match, and each ticket can only be exchanged once.
Supporters should not attempt to resell or transfer tickets through unofficial channels.
6. WHO DO I CONTACT IF I HAVE A TICKETING PROBLEM?
For assistance with ticket purchases, ticket validity or other ticketing queries, contact the Hollywoodbets Sharks ticket office:
Hollywoodbets Sharks Ticket Office
Email: seasontickets@thesharks.co.za
Telephone: 031 308 8450
For official ticket purchases, always start at TicketPro.
